Posts
Guides for Clearer Communication
In-depth guides on tone, wording, and clarity, one topic at a time.
How to Disagree in a Meeting Without Making It Awkward
Why pushback so often creates defensiveness, how to separate the idea from the person, and what actually moves a disagreement forward.
Why Smart People Write Confusing Things
The more you know about a subject, the harder it is to explain it clearly. Here's what expertise does to writing, and how to work against it.
"Hope This Email Finds You Well" Needs to Stop
Why the most common email opener has become meaningless, what it signals about the rest of your message, and what to write instead.
What Your Manager Reads Between the Lines of Your Email
The gap between what you write and what your manager infers—common phrases that signal things you never meant to say.
"I'll Reply Later" Is Where Emails Go to Die
Why 'later' doesn't exist for some brains, what actually happens to messages you intend to answer, and how to build a system that works with how you think.
You're Not Angry. Your Punctuation Is.
How punctuation carries emotional signals you never intended to send, and why a single period can make a perfectly normal message land wrong.
Stop Trying to Sound Professional
Why 'professional' is the wrong target for work communication, what it actually produces, and what to aim for instead.
The ADHD Tax on Professional Communication
Why professional communication costs ADHD brains more time and energy than most people realize, and how to reduce the overhead without pretending the cost isn't real.